Call Center News and Information

April 13, 2012
CCT Group Attends Ariba Live 2012 Conference in Las Vegas, Nevada

CCT Group attended the Ariba Live 2012 Conference April 11-12 at Caesars Palace in Las Vegas, Nevada. Fred Shadding, CCT’s Senior Vice President of Business Development said, “This was our first year attending Ariba Live and I can’t say enough good things about the folks at Ariba and what they have created.” Ariba Live is designed to help buyers and sellers Discover, Connect and Collaborate for the purpose of finding the right partner for the best value.

Fred went on to say, “We are proud to be a part of the Ariba Discover Platform which is designed to help connect buyers and sellers of outsourcing services. We had already had several great conversations and look forward to being actively involved in the platform.”

About Ariba Live
Ariba LIVE is one of the best opportunities you’ll have all year to meet hundreds of decision-making buyers from hundreds of leading companies. All participating in unparalleled networking and info-sharing activities designed to help you promote your business, make new connections, and secure high-quality leads. With prospects and peers you’ll explore today’s business commerce trends, discovering how to secure your competitive edge in today’s networked economy.

About IRT and CCT
Cyber City Teleservices Group Companies provides its clients with dedicated, shared and hybrid call center outsourcing solutions that help drive world class customer relationships. Together our call center brands have earned a reputation of unparalleled service and results by focusing their efforts on people. Our call center teams are fully committed to delivering the desired outcomes for our valued clients. Cyber City Teleservices Group Companies partner with a variety of Fortune 500 and Middle Market clients in the Wireless, Financial Services, Automotive, DRTV, Catalog, Telecommunications, Automotive, Healthcare, Insurance, Retail, Transportation, Utility and Education as well as other industries.
Cyber City Teleservices Group maintains two brands in the call center outsourcing and BPO world. The first, founded in 1999, Cyber City Teleservices Philippines and Cyber City Teleservices Panama offer a wide range of call center outsourcing solutions with call center sites in Pampanga and Davao, Philippines and Panama City, Panama. In 2010, Cyber City Teleservices Group merged with Interactive Response Technologies, Inc. Founded in 1993 as a software company for the Call Center Industry Interactive Response Technologies, Inc. has been operating contact centers since 1995 for a variety of Fortune 500 clients. Today, IRT operates 5 state-of-the-art contact centers in Florida, Texas and Oklahoma.

Cyber City Teleservices Group ‘CCTG’ is a holding company focused on a portfolio of BPO and contact center investments around the globe, with its majority investor being funds advised by Headland Capital Partners.

News Release