Call Center News and Information

April 6th, 2009
IRT’s Executive Team Attends CTIA Wireless in Las Vegas

Members of IRT’s Executive team attended CTIA Wireless 2009 in Las Vegas. Both Richard Eychner, President and Stephen Ferber, General Counsel and Strategic Planning Executive, attended the annual event to meet with clients and participate in various event discussions.

“Aside from meeting and supporting our current clients by attending the event, we also feel it is important to support the industry in general and stay abreast of the latest and greatest in wireless technology”, said Richard Eychner. IRT has extensive experience supporting the telecommunications industry, including wireless, from customer service, technical support, sales, warranty and individual products and services.

Stephen Ferber added, “Over the last year, we have not only attracted significant interest from companies in the telecommunications industry due to our new capability platforms operated domestically and abroad, but also as a result of our proven subject matter expertise that has helped our current client-partners achieve their ultimate business goals. In addition, it was so refreshing to see all the innovation that continues in the wireless industry showcased at the CTIA convention in the wake of a fragile economy, which no doubt will pay dividends to industry providers and US consumers sooner rather than later.”

About CTIA
CTIA WIRELESS® is traditionally held in the spring and is the largest and most comprehensive trade show in the wireless industry. It is the premier venue to exchange ideas, create partnerships and collaborate to bring wireless telecommunications to new heights.

The convergence of more than 1,200 exhibiting companies, dozens of industries, and over 40,000 professionals from 125 countries all working toward the common goal of revolutionizing wireless. Whether in broadband convergence, enterprise, advertising, social networking or entertainment, international CTIA WIRELESS 2009® is THE global marketplace to get a mobile life.

About IRT
Founded in 1993 as a software company for the Call Center Industry, IRT has been operating contact centers since 1995 for a variety of Fortune 500 clients. Today, IRT operates 5 state-of-the-art contact centers in Florida, Texas and Oklahoma with international partnerships that span the globe. We have earned our reputation of unparalleled service and results by focusing our efforts on people. We believe in creating the right culture and building systems and processes that are focused on the “right behaviors”. Our dedicated teams are fully committed to delivering the desired outcomes for our clients. IRT partners with a variety of Fortune 500 clients in the Financial Services, Telecommunications, Healthcare, Insurance, Retail, Transportation, Utility and Education industries. Value-added solutions and services provided to its client-partners include customer service, sales, tech support, customer loyalty and retention, acquisition and business-to-business programs.

News Release