History

IRT is a Call Center with a Difference.

Founded in 1993, Interactive Response Technologies began as a software developer for the call center industry. IRT opened its first live call center in 1995 to fulfill the demand for quality call center services. Today, we operate 5 call centers in Florida, Texas and Oklahoma and employ over 2,700 word-class call center professionals. Additionally, we offer near shore and off shore call center solutions that deliver high quality outcomes. IRT's business model is founded on basic principles and core values that truly differentiate us in the marketplace. Our basic philosophies, combined with our people and technology assets create a call center solution that adds long term value to our clients' businesses.

We are proactive, we deliver and we value our clients and their business. We recognize that we succeed when our clients succeed. We employ our best practices to create and deliver a customized and reliable contact management solution that yields the desired outcomes.